c7777 Privacy Policy

1. Introduction

1.1 This Privacy Policy ("Policy") describes how c7777 ("c7777", "we", "us", "our") collects, uses, stores, shares, and protects personal data relating to users ("you", "your") of the c7777 online casino and sportsbook platform accessible at c7777.lat and any associated sub-domains or applications.

1.2 c7777 is committed to protecting the privacy of all users, including English-speaking Pakistani players across Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, and all other locations from which the platform is accessed. This Policy is written in plain English where possible while maintaining the legal precision required for a document of this nature.

1.3 This Policy should be read alongside the c7777 Terms & Conditions and Responsible Gaming Policy, which together form the full legal framework governing your use of the platform.

2. Data Controller

2.1 For the purposes of applicable data protection legislation, c7777 acts as the data controller in respect of personal data collected from users of the platform.

2.2 If you have questions or concerns regarding how c7777 processes your personal data, you may contact us using the details provided in Section 14 of this Policy.

3. Data We Collect

3.1 c7777 collects personal data from you in the following categories:

3.2 c7777 does not collect sensitive personal data – such as racial or ethnic origin, political opinions, religious beliefs, or health data – unless specifically required for a regulatory purpose and with your explicit consent.

3.3 c7777 does not knowingly collect personal data from individuals under 18 years of age. If we become aware that data has been collected from a minor, that data will be deleted and the associated account closed immediately.

4. How We Use Your Data

4.1 c7777 uses personal data for the following purposes:

• To create, verify, and manage your c7777 account;
• To process deposits and withdrawals in PKR via JazzCash, Easypaisa, HBL, UBL, Meezan, Visa, Mastercard, and USDT TRC20;
• To provide access to all c7777 gaming and betting products, including cricket markets, PSL events, live casino tables, and slots;
• To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulatory requirements;
• To operate and enforce our responsible gaming tools including deposit limits, session controls, cooling-off periods, and self-exclusion;
• To detect, investigate, and prevent fraud, cheating, collusion, and other prohibited conduct;
• To provide customer support and respond to your enquiries;
• To send transactional communications relating to your account, including deposit confirmations, withdrawal notifications, and security alerts;
• To send promotional communications where you have opted in to receive them – you may withdraw consent at any time;
• To analyse platform usage and improve the c7777 user experience;
• To comply with applicable legal obligations and respond to lawful requests from regulatory or law enforcement authorities.

4.2 c7777 will not use your personal data for purposes incompatible with those listed above without first obtaining your consent.

5. Legal Basis for Processing

5.1 c7777 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and c7777 – including account management, payments, and platform access;
• Legal obligation: Processing required to comply with applicable laws, including KYC, AML, and responsible gaming regulations;
• Legitimate interests: Processing necessary for c7777's legitimate interests in fraud prevention, platform security, and business analytics, provided these interests are not overridden by your privacy rights;
• Consent: Processing based on your freely given, specific, and informed consent – in particular for promotional communications and non-essential cookies. Consent may be withdrawn at any time.

6. Data Sharing

6.1 c7777 does not sell, rent, or otherwise commercially disclose your personal data to unrelated third parties.

6.2 c7777 shares personal data with third parties only in the following circumstances:

• Payment processors: Financial data is shared with JazzCash, Easypaisa, banking partners, card scheme operators, and cryptocurrency processors solely for the purpose of processing your transactions;
• Identity verification providers: Identity and KYC data is shared with accredited third-party verification services for age and identity verification purposes;
• Game content providers: Minimum technical data (such as player session identifiers) is shared with certified game studios (including JILI, Pragmatic Play, PG Soft, and Evolution) solely for gameplay delivery purposes;
• Regulatory and law enforcement authorities: c7777 will disclose personal data in response to a lawful request from a competent regulatory, judicial, or law enforcement authority;
• Professional advisers: Legal, accounting, and compliance advisers who are bound by confidentiality obligations;
• Business transfers: In the event of a merger, acquisition, or sale of all or part of c7777's business, personal data may be transferred to the acquiring entity subject to equivalent privacy protections.

6.3 All third-party processors engaged by c7777 are required to process personal data only in accordance with c7777's documented instructions and applicable data protection standards.

7. Cookies & Tracking Technologies

7.1 c7777 uses cookies, web beacons, pixels, and similar tracking technologies on the c7777 platform. These technologies serve the following functions:

• Essential cookies: Required for basic platform functionality including login session management and security. These cannot be disabled without impairing platform functionality;
• Functional cookies: Enable personalisation features such as remembering your language preference, preferred payment method, or game lobby layout;
• Analytical cookies: Allow c7777 to understand how users interact with the platform – which pages are visited most frequently, where users encounter difficulties, and how performance can be improved. Data collected is aggregated and anonymised;
• Marketing cookies: Used to deliver relevant promotional content to c7777 users who have opted in to marketing communications. These are not placed without consent.

7.2 You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect your c7777 experience, including the ability to stay logged in between visits.

8. Data Retention

8.1 c7777 retains personal data for as long as is necessary for the purposes for which it was collected, or as required by applicable law.

8.2 Account data is retained for the duration of your active c7777 account relationship. Following account closure, data is retained for a minimum of five (5) years to comply with AML, KYC, and gaming regulatory record-keeping requirements.

8.3 Transaction records and gaming history are retained for a minimum of five (5) years from the date of the relevant transaction or session.

8.4 Self-exclusion records are retained for the full duration of the self-exclusion period plus five (5) years thereafter to prevent inadvertent re-registration.

8.5 Data that is no longer required and is not subject to a legal retention obligation is securely deleted or anonymised.

9. Security Measures

9.1 c7777 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and the c7777 platform;
• Encryption of personal data stored in c7777 databases;
• Role-based access controls restricting internal access to personal data on a need-to-know basis;
• Two-factor authentication options for user accounts;
• Regular security assessments and penetration testing of the c7777 platform;
• Incident response procedures for detecting, containing, and remediating data security events.

9.2 Notwithstanding these measures, no internet-based platform can provide absolute security guarantees. You are responsible for maintaining the security of your own c7777 login credentials. If you suspect that your credentials have been compromised, please contact c7777 support immediately.

10. Your Rights

10.1 Subject to applicable law, you have the following rights in respect of your personal data held by c7777:

• Right of access: You may request a copy of the personal data c7777 holds about you;
• Right of rectification: You may request correction of inaccurate or incomplete personal data;
• Right of erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to c7777's legal retention obligations;
• Right to restriction: You may request that c7777 restrict processing of your personal data in certain circumstances;
• Right to data portability: Where processing is based on consent or contract and is carried out by automated means, you may request a machine-readable copy of your data;
• Right to object: You may object to processing based on legitimate interests, including direct marketing at any time;
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

10.2 To exercise any of these rights, please contact c7777 support using the details in Section 14. c7777 will respond to all valid requests within thirty (30) days. In cases of complexity or high volume, this period may be extended by a further sixty (60) days with prior notice.

10.3 c7777 will not charge a fee for exercising your rights unless a request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.

11. Children's Privacy

11.1 c7777 is strictly for adults aged 18 years and over. 18+ We do not knowingly collect, process, or store personal data from individuals under 18.

11.2 If c7777 discovers or is informed that personal data has been collected from a person under 18, that account will be immediately suspended, all associated data will be deleted, and any funds in the account will be handled in accordance with our Terms & Conditions and applicable regulations.

11.3 Parents and guardians who believe that a minor has registered with or used c7777 should contact support immediately at the address in Section 14.

12. International Data Transfers

12.1 c7777 operates internationally and your personal data may be transferred to, and processed in, countries outside of Pakistan. Where such transfers occur, c7777 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy.

12.2 Safeguards for international data transfers may include standard contractual clauses, adequacy decisions, or other legally recognised transfer mechanisms applicable to the relevant transfer.

13. Changes to This Privacy Policy

13.1 c7777 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered users via email or through a prominent notice on the c7777 platform before the changes take effect.

13.2 The "Effective Date" at the top of this Policy indicates when it was last updated. Your continued use of c7777 following any revision constitutes your acceptance of the updated Policy. If you do not accept the revised Policy, you should cease using the platform and may request account closure.

14. Contact Us

14.1 For any queries, requests, or concerns relating to this Privacy Policy or the processing of your personal data by c7777, please contact our support team.

14.2 Support Email: [email protected] (plain text – not a clickable link)

14.3 Support Hours: 24 hours a day, 7 days a week

14.4 This Privacy Policy was last updated on 1 January 2026.